Make it clearer in the Transmittal email that documents have already been sent and can be accessed from a separate email.
I am getting a number of calls from my Subcontractors who are attempting to download documents from the email they have received that contains their Document Transmittal.
It would be good if this email explicitly stated that no documents are available for download, or if this email contained a link that Subbies could access to download documents.
3
votes
Grant Gunn
shared this idea
Thanks Grant, happy to look into this for you, appreciate it must be time consuming explaining this to individual subcontractors.